30-Day Satisfaction Guarantee:
- Commitment to Quality: At Your Pro Tools, we take pride in the exceptional quality of our hand tools.
- Full Refund Promise: If you’re not completely satisfied with your purchase, you’re welcome to return it within 30 days of delivery for a full refund, excluding shipping fees.
Return Conditions:
- Original State Requirement: The tool must be returned in its original, unused condition, and in its original packaging.
- Wear and Damage Policy: If the tool shows signs of wear or damage not caused by our error, a refund may not be provided.
- Complete Return Kit: Please return all original packing materials, manuals, and accessories for a smooth process.
- Reporting Damage or Faults: If you receive an item that is damaged or faulty upon delivery, kindly email us with clear photos of the damage.
Return Process:
- Contact Via Email: For returns, please contact us at sales@ for assistance.
Refund Process:
- Inspection and Verification: Upon receiving and verifying the condition of the returned tool, we will process your refund.
- Refund Method: Refunds are issued to the original payment method used during purchase.
- Refund Timeline: Please allow up to 7 business days for the refund to reflect in your account.
Exchanges:
- Exchange Assistance: For exchanges, please reach out to us at sales@, and we will guide you through the process.
Non-Returnable Items:
- Customized Items: Custom or engraved tools are not eligible for return.
- Sale Items: Tools on sale or clearance are final and cannot be returned.
- Misused Items: Any tool not in its original condition or damaged due to misuse is non-returnable.
Questions or Concerns:
- Support and Assistance: For any queries or help with returns, please contact us at sales@. The Your Pro Tools team is here to support you!